For a full breakdown, you can tap the information (i) icon next to the appointment date. You can track Due, Paid and Sent/Waiting. You can request an itemized receipt from the front desk at the end of your visit or you can always check the status of your bill in your Carbon Health app by tapping your profile in the lower right then "Bills". If you’re paying out of pocket, please review our list of services and their prices: (opens in a new tab). If you don’t have insurance, you can pay for your visit out-of-pocket with either a card or cash at our urgent and primary care clinics, or just by card at our pop-up clinics and travel clearance centers. Unfortunately, Carbon Health does not have a refund policy at this time. Otherwise, you’ll be responsible for paying your bill out-of-pocket by either card or cash. If you have insurance, you will be responsible for paying your copay or coinsurance, unless your out-of-pocket maximum has been met. Your payment is due at the beginning of your appointment for initial visit costs and after the visit based on your treatment plan. You can always check the status of your bill in your Carbon Health app by tapping your profile in the lower right, then "Bills". If you would like to pay out of pocket we accept cash and cards. We accept most insurance carriers, PPOs, Medicare. If you’re paying out of pocket, we’ll review the additional expenses with you before proceeding and you’ll be responsible for paying those expenses at the end of your visit. If you have insurance, we’ll bill your insurance company and any remaining expenses not covered by insurance will be your responsibility. How can I pay my bills?Īfter being seen at a clinic, a provider will go over your recommended treatment plan and any costs associated with it. The Carbon Health billing team’s email address and phone number will be listed on the statement. If you'd like to make other arrangements to pay your balance or have questions regarding the statement, please contact Carbon Health before the date on your statement. All remaining balances will be due upon receipt of a patient invoice after your insurance has determined benefits processing your insurance claim, this may include deductible amounts or non-covered service balances. What are my financial responsibilities during an appointment?Ĭopays, coinsurance, or self-pay fees are due at the time of service. While we do accept Medicare, at this time we do not accept Medi-Cal. Service and benefit coverage vary based on geographic location or between an Urgent Care or Primary Care visit. The number can be found on your plan card. If you don't see your insurance carrier on our insurance and billing section, please give your health insurance plan provider a call to double check. We are contracted with most insurance carriers, PPO's, as well as Medicare. Paying Bills Paying and Viewing Bills Do you accept my insurance?
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